Rehousing Assessment Officer

Posted 07 November 2023
Salary £16.80 per hour via an Umbrella Company
LocationEast Midlands
Job type Temporary
Discipline Social Housing Recruitment
Contact NameSamuel Birt

Job description

We are currently working in partnership with a Housing Association based in the East Midlands, who are recruiting for a Rehousing Assessment Officer on a temporary two-month contract. The position is due to start immediately with an hourly rate of pay of £16.80 via an Umbrella Company.

The role has hybrid working after you have completed an initial training period and has the potential to be extended. The ideal candidate will have used the Capita system previously, have experience working in housing admin and dealing with housing applications.

Duties will include (but are not limited to):

  • Effectively reviewing housing registration applications and checking the eligibility of candidates who have applied

  • Ensuring applications are submitted correctly on Capita

  • Cross checking the housing management processes using the organisation’s system and successfully entering and reviewing data

  • Completing all administration duties involved in the role and assisting across the department

  • Chasing tenants for relevant documents needed to accompany their applications using pre written letter templates

  • Recording all enquires on the system for the team to respond to when appropriate

  • Demonstrating strong administration and IT skills

Experience required:

  • Experience in housing administration

  • Dealing with the housing application process and updating the system accordingly

  • Assessing the eligibility of customers looking to apply for social housing

Skills, knowledge and expertise required:

  • IT literate

  • Knowledge of housing eligibility checks

Working hours:

  • 37 hours per week

  • Monday – Friday, 8am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.