We are currently working in partnership with a Housing Association based in the West Midlands, who are recruiting for an Outreach Worker on a six-week temporary, temporary to permanent or straight permanent basis.

The position is due to start immediately. The hourly rate of pay is negotiable up to £17.50 per hour via an Umbrella company and the annual salary for the role is £23,175.00 per annum.

The ideal candidate will have an Enhanced DBS certificate dated within the last three years, drive and have access to their own vehicle.

Duties will include (but are not limited to):

• Responding to rough sleeper outreach calls across Staffordshire with a caseload of up to 10

• Supporting customers with additional complex needs including substance misuse and mental health

• Providing support and guidance to service users and signposting them to additional support services

• Helping customers to find suitable accommodation and helping to source this

• Giving advice on welfare benefits and advising customers on their entitlements

• Working alongside other agencies to deliver on the support outreach programme, for example additional services specialising in substance misuse support

Experience required:

• Experience working with and delivering intensive support to vulnerable customers

• Discussing welfare benefit rights and entitlements

• Sourcing temporary accommodation with a quick turnaround

Skills, knowledge and expertise required:

• Able to work autonomously and deal with challenging situations

• Knowledge of welfare benefits, housing and tenancy management

• Maintaining an up-to-date knowledge of Housing legislation

Working hours:

• 37.00 hours per week

• Monday – Friday 9:00am – 5:00pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.