Our client, based in Bracknell, is currently recruiting for an Income Officer on a 3-month temporary contract.

The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position.

The ideal candidate will have experience managing current rent accounts, attended court for rent arrears and also have access to their own vehicle.

Duties will include (but are not limited to):

• Managing a patch of 300-400 properties across the Surrey region
• Taking payments over the phone
• Monitoring tenants rent accounts and chase tenants rent arrears
• Attending evictions alongside the bailiffs
• Representing the organisation in court
• Serving NOSPs and NTQs
• Setting up payment plans

Experience required:

• Experience required in Social Housing
• Experience working with customers within housing

Skills, knowledge and expertise required:

• Excellent communication skills, both written and verbal
• Good organisational and time management skills
• A thorough knowledge of tenancy management and rent arrears recovery
• Awareness of and ability to comply with health and safety legislation
• Experience assisting with clients with complex needs
• Ability to work flexibly and respond quickly to changing demands, while meeting deadlines

Rewards and Benefits:

• Hybrid working 2-3 days a week

Working hours:

• 35 hours per week
• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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