Our client, based in Surrey, is currently recruiting for a Tenancy Manager on a 6-month temporary contract with the opportunity to go permanent.

The position is due to start in December on a full-time basis.

The ideal candidate will have strong tenancy management experience and experience of managing a team.

Duties will include (but are not limited to):

• Managing a team of four Housing Officers
• Overseeing estate services and ensuring compliance with SLAs, tenancy conditions, rent arrears processes, ASB policies and progressing cases to legal action when required
• Promoting tenancy sustainability by signposting residents to support services, building strong partnerships, engaging with communities, and encouraging resident involvement
• Conducting regular quality assurance checks, monitoring team and individual performances, and taking timely action to address issues

Experience required:

• Experience working within a Local Council
• Experience managing a team

Skills, knowledge and expertise required:

• Effective leadership skills
• Ability to respond well to challenging circumstances

Working hours:

• 37.5 hours per week
• 5 days a week
• 2 days WFH

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

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