Income Officer

Posted 17 May 2024
Salary £33,600
LocationTrowbridge
Job type Permanent
Discipline Social Housing Recruitment
ReferencePROF_45965
Contact NameHarry Simcox

Job description

We are currently partnering with a prominent Housing Association.

In pursuit of excellence, we are actively seeking a permanent position as Income Officer. This will be 4 days working from and one day in Wiltshire.

Salary of £33,600 per annum, with 27 days of annual leave plus bank holidays and offering a comprehensive training and developing programme.

Duties will include:

  • Monitoring and managing caseloads of current rent, service chare, council tax and assets accounts

  • Maintaining a proactive approach to recover and prevent rent arrars through the management of indivual rent arraers cases

  • Dealing with mid to high level rent arrears and making cases requiring escalation and/or legal actions

  • Providing advice to clients for rent arrears, welfare benefits, budgeting and liaising with colleagues, police, social services and other external agencies

  • Attending court when required, drafting and completing NOSP’s and NTQ’s

  • Chasing outstanding tenant arrears, monitoring rent accounts and former tenant arrears

  • Delivering debt and complex benefit advice to maximize customers income and tenancy sustainment

Rewards and Benefits:

  • Employee discounts; cinemas, holidays, days out & various shops

  • Day off on your birthday

  • Life assurance scheme for employees, paying three times their salary

Working hours:

  • 37.5 hours per week

Please note that you require recent experience to apply for this role.

For further information on the position, please contact James, Sharn, Harry or Alex on 0117-303 5102 or please email enquiries to hsimcox@jarsolutions.co.uk

James Andrews is acting as an employment agency and business in relation to this role.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £50 each once they have completed 20 days in a role via James Andrews!

*Terms and conditions apply, contact us for details