We are currently working in partnership with a Housing Association based in Central London, who are looking to appoint an Income Officer on a permanent basis.
This will be a full-time position based in Southwark, with hybrid working (3 days home working) and a salary of £35,000.
The ideal candidate will have extensive experience chasing former and current tenant rent arrears and have represented organisations in court.
Duties will include (but are not limited to):
Managing up 1000 customer rent accounts
Refer tenants to welfare benefits and debt support services
Prepare and submit cases for court
Maximise income collections while minimising risk of repossession#
Attend evictions when necessary and carry out home visits
Experience working with customers within housing
Skills, knowledge and expertise required:
Risk assessment and management
Financial management and budgeting
Preparing court bundles
Strong customer service and complaint handling
Rewards and Benefits:
29 days annual leave per year
X4 salary life insurance cover
37.5 hours per week
Monday – Friday, 9am-5.30pm
3 days a week working from home
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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