Our client, based in Birmingham, is currently recruiting for two Administration Assistants to join their team within the Social Housing sector on a six-month fixed-term contract.

The positions are due to start immediately and are offered on a full-time basis. This is an excellent opportunity for candidates with strong administrative skills to support a busy Housing department.

Duties will include (but are not limited to):

• Completing accurate data entry within the Housing department to support day-to-day operations
• Providing general administrative support, including scanning, indexing, photocopying, and printing
• Identifying property or neighbourhood-related issues and ensuring these are passed to the relevant service area
• Monitoring internal systems and ensuring records are kept up to date at all times
• Responding to customer enquiries received via the Contact Centre, digital self-service portal, telephone, email, written correspondence, and face-to-face

Experience required:

• Experience required in Social Housing
• Previous experience in an administrative role
• Experience working within Social Housing or a customer-focused environment (desirable)

Skills, knowledge and expertise required:

• Risk assessment and management
• Strong organisational and data entry skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and prioritise workload effectively
• Good IT skills and confidence using internal systems
• High attention to detail and accuracy

Working hours:

• 37.50 hours per week
• Monday - Friday, 9.00am - 5.00pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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