Tenancy Officer

Posted 19 June 2024
Salary Up to £21 per hour via an Umbrella Company
Job type Temporary
Discipline Social Housing Recruitment
Contact NameSharna Duncan

Job description

We are currently working in partnership with a Housing Association based in Bristol, who are recruiting for a Tenancy Officer on a temporary 2 month contract. The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £21 via an Umbrella company.

The ideal candidate will have an Enhanced DBS certificate within 3 years, drive and have access to their own vehicle, and have proven experience of Tenancy Officer duties.

Duties will include (but are not limited to):

  • Managing a patch of properties across the Bristol region

  • Dealing with medium to low -level

  • Monitoring tenants rent accounts and chase tenants rent arrear

  • Signposting customers to additional support provider

  • Dealing with general estate and tenancy management

  • Issuing of rent statements, payments cards, direct debit/standing order mandates to enable residents to pay their rent and service charges on time every time, promoting a payment culture

Experience required:

  • Experience required in Social Housing

  • Experience working with customers within housing

  • Experience handling ASB cases

Working hours:

  • 35 hours per week

  • Monday – Friday, 8:30 am-4:30pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.