Service Manager

Posted 26 January 2024
Salary £36000 (+£2000 if CQC registered)
Job type Permanent
Discipline Social Housing Recruitment
Contact NameHarry Simcox

Job description

We are currently engaged in a collaborative partnership with a distinguished non-profit charity in Bristol. In pursuit of excellence, we are actively seeking a permanent position as Service Manager. This will be a full-time position based in Bristol.

Salary of £36,000 per annum (+£2,000 if CQC registered), with 33 days annual leave and access to award winning training and development within the sector.

Ideal candidate will have extensive experience of understanding CQC, supporting adults, support and manage staff teams and manage the performance of the team.

Duties will include:

  • Overseeing deputy staff management across the Bristol region, consistently achieving and surpassing key performance indicators (KPIs) and metrics.

  • Collaborating closely with clients with learning disabilities providing dedicated support. Fostering close partnerships with both internal and external housing landlords to promptly address any arising issues.

  • Ensuring to cater unique needs of service users. Leading and inspiring a team to deliver care and support that promotes wellbeing.

  • Conducting comprehensive supervisions and performance appraisals, facilitating training opportunities as needed. Managing the online Rota system meticulously to guarantee sufficient staff coverage in alignment with Care Quality Commission (CQC) requirements.

  • Dedicated to delivering unwavering, high-quality care and support tailored to meet the personalised needs of individuals, safeguarding their dignity and fostering independence.

Rewards and Benefits:

  • Gold standard investors in people

  • Access to award winning training and development

  • Annual leave: 33 days (including 8 days statutory bank holidays)

  • Up to 30% off mobile contracts

  • Employee referral app- earn extra money by referring friends to work for the charity

  • Free Life assurance – 3 x your annual salary

  • Healthcare - 24/service confidential counselling & support for free

Working hours:

  • 37 hours per week

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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