We are currently partnering with a Housing Association based in South East London, who are recruiting for a Repairs Supervisor to join their team on a permanent basis.

This is a full-time position with a salary of £45,000 with the start date subject to notice. A basic DBS, Clean UK Driving license and NVQ Level 2 qualification is required for this role.

This is a hybrid role, where the successful candidate can work from home 1 day of the week.

Duties will include (but are not limited to):

• Manage directly employed trade operatives, ensuring high levels of productivity, adherence to health & safety standards, quality of work, and the delivery of exceptional, customer-focused service.
• Assist the Repairs Service Manager in delivering an exceptional repairs and maintenance service to residents in South London, ensuring a seamless experience
• Collaborate with Repairs Schedulers to ensure the appropriate operative is assigned to each task, optimizing the deployment of resources and providing ongoing support to the operatives throughout the process
• Promote a customer-first approach across all service delivery, ensuring repairs meet resident expectations by being completed on time, to high-quality standards, and within budget—while also maintaining a focus on staff safety, empowerment, and motivation
• Conduct pre- and post-inspections to assess both the quality and efficiency of repairs, ensuring full compliance with policies, procedures, and relevant regulations
• Perform on-site inspections of completed repairs, ensuring high-quality workmanship and customer satisfaction. Address and resolve any complaints related to operatives or job performance, managing issues to a satisfactory conclusion

Experience required:

• Significant experience of working at a supervisory/line management level
• Experience of delivering a reactive repairs service through directly employed operatives
• Experience in working with mobile technology

Skills, knowledge and expertise required:

• Excellent communication, planning and organisation skills with the ability to manage conflicting priorities and meet tight targets
• Trade background qualified to C&G or NVQ level 2 or Built Environment HNC level
• Good knowledge of building maintenance especially in a social housing environment

Working hours:

• 37.5 hours per week
• Monday – Friday
• Hybrid Working – 1 day per week from home

Rewards and Benefits:

• 29 days annual leave plus bank holidays
• 4-6% pension contributions
• Life assurance
• Development and learning opportunities

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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