Neighbourhood Officer

Posted 14 March 2024
Salary Up to £24 per hour (via an Umbrella Company)
Job type Temporary
Discipline Social Housing Recruitment
Contact NameSharna Duncan

Job description

We are currently working in partnership with a Housing Association based in Pontypridd, South Wales, who are recruiting for a Neighbourhood Officer on a temporary 6 months contract. The position is due to start immediately, with 20% working from home. The hourly rate of pay is negotiable up to £24 per hour via an Umbrella company.

The ideal candidate will have access to their own vehicle, an enhanced DBS within 3 years or on the update service, have access to their own vehicle, and have proven experience of Housing Officer duties.

  • Duties will include (but are not limited to):

  • Act as the first point of contact for customer housing enquiries and tenancy management queries

  • Deal with all aspects of tenancy management for a patch of properties including signups, mutual exchanges, terminations and estate walkabouts

  • Conduct home visits with residents, discussing any concerns they may have and reporting any repairs and liaising with any external contractors

  • Deal with low level ASB, including taking down witness statements and carrying out tenancy audits

  • Carrying out a comprehensive viewing and sign-up process with new residents to ensure tenancy obligations are fully understood

Experience required:

  • Experience required working as a Housing Officer

  • Experience working with customers within housing

Skills, knowledge and expertise required:

  • Risk assessment and management

  • Financial management and budgeting

  • Compliance and due diligence

Rewards and Benefits:

  • Hybrid working

Working hours:

  • 28 hours per week

  • Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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