Leasehold Officer

Posted 14 November 2023
Salary Negotiable
Job type Temporary
Discipline Social Housing Recruitment
Contact NameEvie Richards

Job description

Our client, based in Surrey, is currently recruiting for a Leasehold Officer on a 4-month temporary contract.

The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position.

The position requires attendance in the office ONLY ONCE A FORTNIGHT.

The ideal candidate will have experience working on leasehold properties, particularly including managing the section 20 process and responding to service charge queries.

Duties will include (but are not limited to):

  • Managing relationships with third party managing agents, leaseholder & shared-owners

  • Responsibility for resale packs (LPE1)/assignments & staircasing - and dealing with queries

  • Issuing landlord certificates and answering related queries

  • Responsibility for lease extension process and queries

  • Managing S20 process and responding to observations

  • Dealing with service charges queries

Experience required:

  • Experience required in Social Housing

  • Experience working with customers within housing

Skills, knowledge and expertise required:

  • Excellent communication skills, both written and verbal

  • Good organizational and time management skills

  • A thorough knowledge of tenancy management

  • Specific experience of Section 20 and service charge enquiries

  • Awareness of and ability to comply with health and safety legislation

  • Ability to work effectively as part of a team

  • Excellent computer literacy

Working hours:

  • 37 hours per week

  • Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.