We are currently working in partnership with a Housing Association based in Birmingham, who are recruiting for a Community Engagement Manager on a temporary Three moth contract. The position is due to start immediately. The hourly rate of pay is negotiable up to £35.00 an hour via an Umbrella company.

The ideal candidate will have a basic DBS certificate, or be happy to have one carried out, drive and have access to their own vehicle, and have proven experience of Community Engagement duties.

Duties will include (but are not limited to):

• Leading resident engagement activities to ensure tenants’ and leaseholders’ voices influence services and decision-making

• Developing and delivering a community engagement strategy aligned with organisational and regulatory requirements

• Building strong relationships with residents, including under-represented and hard-to-reach groups Establish and support resident forums, panels, and tenant groups

• Gathering, analysing, and reporting resident feedback to drive service improvement

• Working closely with internal teams to embed resident voice across the organisation

• Developing and maintaining partnerships with local authorities, voluntary organisations, and community groups

• Supporting community development initiatives, including funding, volunteering, and wellbeing projects

• Ensuring clear, accessible, and inclusive communication with residents

• Monitoring engagement performance and impact, reporting to senior management and governance bodies

Experience required:

• Experience required in Social Housing

• Experience in community building or engagement

• Proven experience building and nurturing communities, both online and in-person

Skills, knowledge and expertise required:

• Strong track record of driving engagement, participation, and retention within a community

• Excellent written and verbal communication skills, with confidence representing an organisation publicly

Working hours:

• 37 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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