We are currently working in partnership with a Local Authority based near Exeter, who are recruiting for a Booking Administrator on a six-month contract.

The position is due to start immediately, with the potential to go full time. The hourly rate of pay is £19.55 per hour (Umbrella).

The ideal candidate will have experience working through lists of customers/tenants to arrange appointments for scheduled works.

Duties will include (but are not limited to):

• Working through allocated lists of customers and tenants to arrange appointments for scheduled maintenance and repair work
• Contacting customers via phone and email to coordinate suitable appointment times and ensure access is arranged for operatives
• Updating internal systems with appointment details, outcomes of contact attempts, and any access requirements or customer notes
• Following up with customers who have not responded to initial contact to ensure appointments are successfully scheduled
• Liaising with operatives, planners, and internal teams to confirm availability and ensure appointments are booked efficiently
• Ensuring all appointments are arranged in line with service targets and scheduled works programmes

Experience required:

• Experience required in Social Housing
• Experience working through lists of phone numbers to book appointments

Working hours:

• 37 hours per week
• Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.