We are currently working in partnership with a Housing Association based in the West Midlands, who are recruiting for a Tenancy Sustainment Worker on a 12-week temporary to permanent contract.
The position is due to start immediately. The hourly rate of pay is negotiable up to £17.50 per hour via an Umbrella company and on a permanent basis the salary would be £24,000 per annum.
The ideal candidate will have an Enhanced DBS certificate dated within the last three years, drive and have access to their own vehicle.
Duties will include (but are not limited to):
Visiting tenants living within their own homes, which are HMO properties of the organisation, across a patch of properties
Responsible for providing housing management support – including dealing with cases of ASB, tenancy breaches, health and safety and property inspections
Providing financial and benefit advice to tenants
Supporting customers with a move on service to learn to live independently in their homes
Helping customers register with the appropriate health welfare networks eg: GP, dentist
Guiding customers looking to employment and education opportunities
Managing customers rent accounts and collecting rent where required
Experience managing complex and difficult situations with vulnerable customers
Previous experience working to improve wellbeing and moving customers towards independent living
Experience liaising with a range of service providers
Skills, knowledge and expertise required:
Knowledge of delivering intensive housing management and health & safety across multiple sites
Ability to manage challenging situations and make decisions confidently
Strong organisational and time management skills
37.00 hours per week
Monday – Friday working between 9am – 5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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