Tenancy Sustainment Officer
- Posted 28 October 2025
- Salary £18 per hour umbrella
- LocationStaffordshire
- Discipline Housing
- Reference155418
- Contact NameSam Birt
Job description
Our client, based in Staffordshire, is currently recruiting for a Tenancy Sustainment Officer on a 2-month temporary contract. The position is due to start immediately on a full-time basis (37 hours per week) with a negotiable hourly rate depends on experience for this position. The ideal candidate will have experience of welfare and benefits, whilst also holding an Enhanced DBS check.
Duties will include (but are not limited to):
Providing targeted and specific interventions to sustain tenancies
Engaging, educating and promoting independent living and positivity to tenants and communities
Encouraging and engaging in a multi-agency approach in supporting tenants
Identifying issues affecting the tenancy and producing a targeted bespoke intervention for each case
Identifying and addressing any benefit issues to maximise income
Liaising with colleagues regarding reusable furniture and making grant applications
Encouraging and engaging in a multi-agency approach in supporting tenants and their families
Expertise required:
Experience required in Social Housing
Extensive experience of managing welfare and benefits
Must hold an Enhanced DBS
Working hours:
37 hours per week
Monday - Friday
9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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