We are currently working in partnership with a Housing Association based in Essex, who are looking to appoint a Housing Officer on a 3-month temporary to permanent contract.

The ideal candidate will have previous experience in a Housing Officer role and a full UK Driver’s License with access to a vehicle.

Duties will include (but are not limited to):

• Delivering face-to-face tenancy management and support customers throughout their tenancy lifecycle of a patch of roughly 800 properties
• Conducting property inspections, tenancy audits, and estate visits to ensure standards are met and address issues
• Managing tenancy changes and enforcement, including legal action for breaches and dealing with complex enquiries
• Promote community engagement and safety, resolving nuisance behaviour and building strong local relationships
• Collaborating with internal teams and external partners to deliver excellent customer service and tenancy sustainment
• Maintaining accurate records and stay informed on relevant legislation, policies, and procedures

Experience required:

• Tenancy and neighbourhood management
• Delivering a front-line service in a related field

Skills, knowledge and expertise required:

• Customer focussed
• Good communication

Working hours:

• Monday – Friday
• 09:00 – 17:00

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

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