Voids & Repairs Contracts Manager

Posted 30 July 2025
Salary £46,500 per annum plus £1600 car allowance or van
LocationWest Midlands
Discipline Property
Reference124173
Contact NameAilis Reilly

Job description

We are currently working in partnership with a Housing Association based in the West Midlands, who are recruiting for a Voids and Repairs Contracts Manager on a permanent basis. The position is due to start as soon as possible, with an annual salary of £46,500 per annum plus £1600 car allowance or company van option.

The ideal candidate will have experience of leading voids works and repairs contracts within social housing and hold a full UK Driving Licence.

Duties will include (but are not limited to):

  • Overseeing the delivery of repairs and the turnaround of void properties

  • Ensuring high levels of tenant satisfaction, maintaining compliance, and driving performance through robust contract and budget management

  • Reducing void property turnaround times with streamlined repairs and maintenance scheduling

  • Managing repair budgets to ensure cost-effectiveness

  • Ensuring all repairs works and maintenance activities are conducted within regulations and standards

  • Undertaking quality control with operatives and contractors, while assuring their resources are allocated effectively

  • Meeting regularly with external contractors to deal with any potential issues

  • Dealing with complaints appropriately and in accordance with company policies and the Housing Ombudsman

  • Identifying opportunities for process improvement in void properties and repairs processes

Experience & Skills required:

  • Experience of working in a similar role within the Social Housing Sector or private sector

  • Strong understanding of repair and maintenance processes

  • Skills in managing budgets and controlling costs effectively

  • Ability to collaborate with external contractors and in house team, ensuring quality service

  • Experience in managing repair and maintenance projects from start to finish

  • Skill in efficiently distributing labour, materials, and equipment

Rewards and Benefits:

  • 34 days annual leave, including bank holidays

  • Birthday & New Home Leave

  • Generous pension package

  • Flexible working

  • Employee assistance programme

  • Health cash plan

  • Cycle to work scheme

Working hours:

  • 37 hours per week

  • Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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