We are currently working in partnership with a Charity based in Oxfordshire, who are recruiting for a Service Manager to join their ambitious and driven team on a temporary to permanent, or permanent contract.
The hourly rate of pay is negotiable dependent on experience, and the annual salary of this role is £36,000 – however, it offers £38,000 per annum if the individual is CQC registered.
The ideal candidate will have an Enhanced DBS dated within the last three years, have access to a vehicle and be able to effectively manage a support service.
Duties will include (but are not limited to):
Managing a team of 3-4 Deputy Service Managers and 6-10 support workers
Leading a service in regards to staff performance delivery against all KPIs and metrics
Providing tailored and attentive support to clients with learning disabilities and complex needs
Holding responsibly for effective delivery of all care and support, and being expected to liaise closely with internal and external housing landlords to resolve any arising matters
Ensuring service users are being given a person-centered approach to help support their needs
Managing the performance of the team; including the team’s delivery of care and support which promotes dignity, wellbeing and independence
Monitoring all safeguarding and health and safety matters within the service
Carrying out supervisions and performance appraisals, offering training opportunities when required
Controlling the online rota management system and ensuring there is sufficient staff cover in relation to CQC requirements
Delivering high-quality consistent care and support which meets the personalised needs of clients
Recent experience working as a frontline manager with clients who have complex needs
Experience leading and motivating a team
Monitoring KPIs and overseeing service improvement
Skills, knowledge and expertise required:
Strong communication – including mediation in order to diffuse intense situations
Knowledge of health and safety and safeguarding regulations – with the ability to act in line with CQC standards
Rewards and Benefits:
Salaries and premiums
Access to an industry-leading training and development programme
Support colleague well-being
Discounted pay monthly mobile phone contracts
37.5 hours per week
Monday – Friday, 9:00am – 5:00pm
One in four weekends in office - with the subsequent Friday and Monday off
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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