We are currently partnering with a Housing Association based in Somerset, who are recruiting for a Service Charge Specialist to join their team on a 2-year FTC.

This is a full-time position with flexible hybrid working and a salary of £38,000-£41,500 (subject to experience). The start date for the role is subject to notice.

Duties will include (but are not limited to):

• Working with asset and housing management teams to develop annual service charge budgets

• Monitoring and reporting on service charge expenditure and providing regular financial forecasts and reports

• Overseeing issuance of service charge invoices and statements to residents and leaseholders

• Preparing and calculating accurate service charge estimates and actuals for tenants and leaseholders

• Supporting the management and collection of service charges, including arrears recovery and implementing debt recovery strategies

• Project managing the organisation’s alignment with the council, delivering a single Service Charge Policy, a single Section 20 Policy, calculations of service charge across both organisations and identifying opportunities to maximise service charge income collection

• Maintaining details record of service charge accounts, transactions and reconciliations

• Monitoring and reporting service charge expenditure, identifying variances and implementing corrective actions

• Acting as the main point of contact for residents and leaseholders regarding service charge queries and disputes

• Managing the Section 20 consultation process for major works and long-term agreements

Experience required:

• Managing the Service Charge

• Familiarity with Section 20 consultation requirements

• Finance qualification is desirable

Rewards and benefits:

• Hybrid working

• LGPS

• 29 Days holiday + Bank Holidays

Working hours:

• 35 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.