Revenue & Income Officer

Posted 13 March 2024
Salary £30,000
Job type Permanent
Discipline Social Housing Recruitment
Contact NameCaitlin MacNamee

Job description

We are currently working in partnership with a Housing Association based in East London, who are recruiting for an Income Officer on a 6-month fixed term contract. The position is due to start ASAP and is paying a salary of £30,000 per annum.

The ideal candidate will have experience recovering rent arrears, dealing with housing benefit appeals and hold a basic DBS check.

Duties will include (but are not limited to):

  • Investigating and supporting clients to manage overpayment claims from housing benefits

  • Ensuring rent accounts are up to date and chasing current and former residents in arrears

  • Checking housing benefits entitlements and requesting adjustments accordingly

  • Working closely with the Finance Officer, Revenue and Income Team Leader

  • Managing resident rent and accommodation charge accounts and other former resident debts

Experience required:

  • Experience of working with software applications including Microsoft office and bespoke IT systems

  • Experience working within supported housing would be great, but not essential!

Skills, knowledge and expertise required:

  • Strong organizational skills

  • Ability to meet deadlines and priorities workloads

  • Able to take ownership and deliver excellent customer service in a professional and confident manner

Rewards and Benefits:

  • 28 days annual leave

  • Health vouchers

Working hours:

  • Monday to Friday

  • 36 hours per week (with some flexibility)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.