We are currently working in partnership with on of the largest resident management organisations in the South East of London, who are looking to appoint a Resident Services Officer on a permanent basis.
This will be a full-time position based in Central London, with hybrid working (1 day home working) and a salary of between £37,653 and £38,934 depending on experience.
The ideal candidate will have extensive experience of providing exceptional housing management services to both leasehold and general needs tenants. Experience representing organisations in court would also be highly desirable.
Duties will include (but are not limited to):
Managing a patch of 200 mixed tenure properties
Maintaining a presence as the main point of contact for all ASB needs
Providing all aspects of tenancy management including sign-ups and viewings
Ensuring the quick turnaround of void properties
Performing regular estate inspections
Providing specific leasehold advice around issues such as staircasing
Attending court to represent the organisation in matters of ASB
Skills, knowledge and expertise required:
Excellent communication skills, both written and verbal
Good organizational and time management skills
A thourough knowledge of leasehold properties
Awareness of and ability to comply with health and safety legislation
Ability to work effectively as part of a team
Excellent computer literacy
Rewards and Benefits:
Flexible working days
Season ticket loans
Free eye tests
36 hours per week
Monday – Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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