Housing Support Officer

Posted 06 February 2024
Salary Up to £17.00 per hour via an Umbrella Company
LocationEast Midlands
Job type Temporary
Discipline Social Housing Recruitment
Contact NameHana Shepherd

Job description

We are currently working in partnership with a Local Authority based in the East Midlands, who are recruiting for a Housing Support Officer on a temporary 2 month contract. The position is due to start immediately. The hourly rate of pay is negotiable up to £17.00 via an Umbrella Company.

The ideal candidate will have an Enhanced DBS dated within the last 3 years, access to their own vehicle, and have proven experience of Housing Support Officer duties.

Duties will include (but are not limited to):

  • Carrying out visits to hospitals and homes, dealing with a caseload of around 10-15 people threatened with homelessness being discharged from hospital

  • Dealing with tenancy agreements including signing up new tenants and ensuring tenancy agreements are adhered to

  • Make assessments of properties to ensure they are cleaned and cleared, ready for people being discharged from hospital to return to

  • Responsible for assisting tenants with budgeting and managements of rent arrears

  • Accountable for undertaking risk assessments and support plans

  • Supporting clients with the application process for new housing

  • Providing basic housing advice on rents, benefits, maintaining tenancies and signposting clients to relevant support organisations

Experience required:

  • Knowledge of relevant welfare benefits to maximise service user’ income

  • Experience of assessments, support planning, creating actions plans and reporting outcomes

  • Previous experience working within a support setting dealing with vulnerable people with a range of support needs

Skills, knowledge and expertise required:

  • Ability to prioritise work and manage a personal caseload and meet deadlines

  • Able to communicate clearly and demonstrate good negotiation and problem-solving skills

Working hours:

  • 37 hours per week

  • Monday – Friday, 8am-4pm / 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.