Housing Officer

Posted 26 January 2024
Salary Up to £25.00 per hour via an Umbrella Company
Job type Temporary
Discipline Social Housing Recruitment
Contact NameMegan McMenamin

Job description

We are currently working in partnership with a Housing Association based in Bedfordshire, who are recruiting for a Housing Officer on a temporary six-week contract. The position is due to start immediately and offers an hourly rate of pay negotiable up to £25.00 via an Umbrella company.

The ideal candidate will have used the Orchard system previously, have a basic DBS certificate, or be happy to have one carried out. Access to your own vehicle is an essential requirement and the successful candidate must have proven experience of completing Housing Officer duties.

Duties will include (but are not limited to):

  • Managing a patch of properties completing tenancy management duties across Cambridgeshire

  • Completing tenancy audits and reviews and taking the appropriate follow up action

  • Carrying out visits to patch regularly and conducting estate walkabouts

  • Completing sign ups using the suitability assessment and affordability system

  • Dealing with all cases of low level ASB including noise and nuisance complaints

  • Dealing with rent arrears cases and completing the rents process from start to finish

  • Working with residents to promote community involvement to help tackle cases of ASB

  • Referring customers to the correct support organisations and liaising with internal and external departments to ensure the correct support is provided

  • Conveying complex information to customers and key stakeholders

  • Following procedures to maintain clear and concise records

Experience required:

  • Previous experience working as a Housing Officer

  • Must be up to date with knowledge of Housing related legislation

Skills, knowledge and expertise required:

  • Generic Patch management

  • Tenancy Management

Rewards and Benefits:

  • Hybrid working

  • Flexible working hours

Working hours:

  • 37.00 hours per week

  • Monday – Friday, 9:00am – 5:00pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.