Housing Officer

Posted 25 January 2024
Salary £23,817 per annum
Job type Permanent
Discipline Social Housing Recruitment
Contact NameMegan McMenamin

Job description

We are proud to be partnering with a Charity based in Bedfordshire who are looking to appoint a Housing Officer to join their passionate and proactive team on a permanent basis.

This will be a full-time position, with an annual salary of £23,817.

Duties will include (but are not limited to):

  • Supporting and enabling tenants to develop social skills through specific programs provided by relevant advocacy/agencies, and by encouraging them to participate in the community

  • Working with a significant number of ex-offenders who have low-to-medium levels of complicated needs, including substance misuse and mental health

  • Operating with tenants to prevent potential eviction

  • Supplying information and advice about Welfare Benefits (especially that of Housing Benefit)

  • Completing assessments and providing equipment/facilities to the needs of the tenants when required

  • Explaining to occupants about housing performance and overseeing the housing management complaints

  • Offering guidance on tenant’s rights and responsibilities

  • Inspecting properties ensuring there are no tenancy breaches and advise the clients on the policies and procedures

  • Conducting risk assessments and monitor safeguarding

  • Recording and creating action plans in order to document how clients rent arrears have been addressed

  • Promoting positive service and community engagement, contributing to the positive environment of the accommodation

  • Liaising with external agencies to ensure all tenants have the right support, and overcome all matters of ASB

Skills, knowledge and expertise required:

  • Strong knowledge of Housing Management, with previous experience

  • A good understanding around Supported Housing and assisting vulnerable tenants

  • Ability to conduct risk assessments

  • Confident in providing housing and benefit advice

Working hours:

  • 40 hours per week

  • Monday – Friday, 9:00am-5:00pm

Rewards and Benefits:

  • Annual leave which increases by every year of service up to 30 days – plus bank holidays

  • Access to Smart Health – an extensive health service free to staff

  • Eye test vouchers and free flu vaccination

  • Opportunity to apply for a Blue Light card

  • Bespoke career development programmes

  • Regional weighting, long service awards, and enhanced company sick pay from day one

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.