Housing Officer

Posted 14 November 2023
Salary Negotiable
Job type Temporary
Discipline Social Housing Recruitment
Contact NameAlexander Dale

Job description

We are currently working in partnership with a Housing Association based in Essex, who are recruiting for a Housing Officer on a temporary two-month contract. The position is due to start immediately. The hourly rate of pay is negotiable based on previous experience.

The ideal candidate will have used the Northgate system previously, be happy to have an enhanced DBS carried out, drive and have access to their own vehicle, and have proven experience of Housing Officer duties.

Duties will include (but are not limited to):

  • Providing support to existing Housing Officers across Essex

  • Dealing with low level ASB such as noise complaints and neighbour disputes

  • Providing all aspects of tenancy management including sign-ups and viewings

  • Handling successions and mutual exchanges

  • Performing regular estate inspections

  • Recovering rent arrears

Skills, knowledge and expertise required:

  • Excellent communication skills, both written and verbal

  • Good time management and organisational skills

  • Experience dealing with clients with complex needs

  • Ability to work flexibly and respond quickly to changing demands, while meeting deadlines

  • Experience of delivering high quality customer service

  • Ability to build positive relationships with residents and to involve them in service delivery

Working hours:

  • 37 hours per week

  • Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.