Our client, based in Bedfordshire, is currently recruiting for a Housing Officer on a two-month temporary contract.
The position is due to start immediately on a full-time basis, 37.00 hours per week, Monday to Friday 9am-5pm. You will require a full UK driving licence and have access to a vehicle, the hourly rate is negotiable depending on experience and you must have a basic DBS dated within the last year.
The ideal candidate will have experience working as a generic Housing Officer, monitoring rent cases from start to finish, including evictions, and handling low level cases of ASB.
Duties will include (but are not limited to):
Managing a patch of 700 properties completing tenancy management duties, dealing with cases of ASB and ensuring safeguarding is adhered to
Completing tenancy audits and reviews and taking the appropriate follow up action
Carrying out visits to patch regularly and conducting estate walkabouts
Completing sign ups using the suitability assessment and affordability system
Dealing with all cases of low level ASB including noise and nuisance complaints
Responsible for taking witness statements, liaising with the police and attending court when required
Dealing with rent arrears cases and completing the rents process from start to finish
Working with residents to promote community involvement to help tackle cases of ASB
Referring customers to the correct support organisations and liaising with internal and external departments to ensure the correct support is provided
Able to convey complex information to customers and key stakeholders
Must be up to date with knowledge of Housing and related legislation
The ideal candidate will have attended court for cases of ASB
Making referrals to both internal and external organisations
Have a strong knowledge working rent based IT systems and dealing with arrears
Rewards and Benefits:
Hybrid working to fit business needs
Flexible working hours available
37 hours per week
Monday – Friday, 9am-5pm or 8am-4pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
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