We are proud to be partnering with a Local Authority based in the Staffordshire, who are looking to appoint a new Housing Assistant to join their friendly and proactive team on a one-month temporary contract.
This position is due to start immediately, and the hourly rate is currently £16.80 per hour via an Umbrella Company and there is one – two days working from home per week.
Duties will include (but are not limited to):
Obtaining supporting documents for housing applications e.g., landlord references and identification documents
Providing assistance and support to customers seeking accommodation including advice on sheltered housing and application advice
Dealing with the management of voids or neighbourhood issues and ensuring that these are referred to the relevant service
Managing mutual exchanges, sign ups, successions and transfers of properties
Advertising vacant homes on the choice-based lettings systems
Monitoring databases and keeping records up-to-date at all times
Undertaking post sign-up administration and providing the relevant notifications
Dealing with customer enquiries received from the Contact Centre, by digital self-serve portal, phone, e-mail, in writing & face to face
Working in a customer facing role
Dealing with the Allocations
Skills, knowledge and expertise required:
IT literate and confident in administration
Provided advice to housing customers
37.5 hours per week
Monday – Friday 9:00am – 5:00pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.