Housing Assessment & Advice Officer

Posted 02 November 2023
Salary Up to £30.00 per hour via an Umbrella Company
Job type Temporary
Discipline Social Housing Recruitment
Contact NameMegan McMenamin

Job description

Our client, based in Bedfordshire, is currently recruiting for a Housing Assessment & Advice Officer on a 3-month temporary contract.

The position is due to start immediately on a full-time basis. The hourly rate is up to £30 per hour via an Umbrella Company.

The ideal candidate will have experience managing a caseload of homeless cases, making section 184 decisions and hold a DBS dated within the last 3 years.

Duties will include (but are not limited to):

  • Maintaining an up-to-date detailed knowledge of the organisation’s statutory homelessness duties, policies and protocols

  • Managing, prioritising and working a caseload effectively to assist customers by providing a professional and effective Housing Needs and Options assessment and advisory service

  • Ensuring that all enquiries for assessment are thorough and undertaken sensitively and professionally

  • Making prevention decisions are made in a timely manner (within 56 days or no more than 77 days) to prevent and relieve homelessness

  • Proactively engage and work with customers

  • Overseeing the implementation of personal housing plans - including assisting customers to access the private housing sector, the Housing Register or Supported People Housing when appropriate

  • Accurately recording casework notes to document enquiries and decision points

  • Writing and issuing bespoke notification letters for customers of all decisions in a timely manner

Experience required:

  • Experience required in Social Housing with up to date knowledge of relevant housing legislation

  • Experience advising homeless clients and making prevention decisions

Skills, knowledge and expertise required:

  • Demonstrate a creative and innovative approach to problem solving including the ability to prioritise work

  • Ability to understand a range of clients with complex needs and external support agencies providing services for vulnerable people

Working hours:

  • 37 hours per week

  • Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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