​Our client, based in West London, is currently recruiting for a Tenancy Sustainment Officer on a Permanent contract. Our client is a Not-for-profit Housing Association that provides personalised rental housing, housing support and maintenance services.

The position is due to start immediately on a full time basis. The salary for this position is based between £28,000 and £30,000 per annum

The ideal candidate will have experience handling complex needs level clients and a caseload of over 20 clients. Please note the successful candidate will have a full, clean driving license and access to a vehicle

Duties will include (but not limited to):

•    Covering services in Brent, Hounslow, Ealing and Hendon

•    Working on a caseload of 20-25 clients suffering from low to medium complex needs (mental health and substance misuse) who are also homeless

•    Providing advice and guidance to your clients on how to sustain their tenancies long-term

•    Assisting clients to apply for benefits and create budgeting plans

•    Engaging clients to get involved in community projects to improve their employability

•    Supporting tenants to move on from properties and working in partnership with external agencies to facilitate the moves

Experience required:

•    Working with complex needs clients, including mental health, substance misuse and homelessness

•    Dealing with low level anti-social behaviour

•    Providing support plans and risk assessments

Skills, knowledge and expertise required:

•    Knowledge of tenancy sustainment

•    In-depth knowledge of homelessness, mental health and substance misuse

•    Compliance and due diligence

Rewards and Benefits:

• 28 Days Holiday

•    Will pay for professional development courses and training

•    Plenty of opportunities for progression

• Full training program

Working hours:

•    35 hours per week

•    Monday - Friday 9am-5pm (with flexibility)

Please note that you require recent experience to apply for this role.

For further information on the position, please contact Chloe Moss on 01923-631 035 or please email enquiries to cmoss@jarsolutions.co.uk

James Andrews is acting as an employment agency and business in relation to this role.

KEYWORDS: HOUSING, SUPPORT, DOMESTIC VIOLENCE, ASB

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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