Support Worker

Posted 22 September 2025
Salary £28k - 32k per year
LocationCanning Town
Discipline Housing
Reference143533
Contact NameRachel Bennett

Job description

We are currently working in partnership with a charity based in Newham, who are recruiting for a Support Worker on a permanent contract. The position is due to start on notice. The salary ranges between £28,000 - £32,000 per annum.

The ideal candidate will have demonstrable experience understanding the range of approaches needed towards those struggling with drug or alcohol, substance misuse and complex needs.

Duties will include (but are not limited to):

  • Ensuring all casework is properly recorded and service offers & outcomes are entered into the CRM
  • Actively collecting follow up information with regards to outcome and reconnections
  • Dealing with immediate support needs of the residents as appropriate
  • Assessing resident safety and developing risk management strategies with the resident and other services involved
  • Ensuring all service delivery policies and decisions made by Team Manager are observed and followed

Experience required:

  • Working with clients in a trauma-informed way
  • Using motivational interview techniques to produce and approach referrals

Skills, knowledge and expertise required:

  • IT skills and particularly Microsoft Office packages
  • Identifying and dealing with substance misuse

Working hours:

  • 37.5 hours per week
  • Monday – Friday
  • 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.