We are currently partnering with a respected Housing organisation based in Bedfordshire, who are recruiting for a Senior Housing Officer to join their team on a permanent basis.

This is a full-time position, which is home based, with the requirement to be out on patch 2-3 times a week. The salary of this role is £35,000 per annum, and there is also a monthly car allowance.

Duties will include (but are not limited to):

• Responsible for chasing rent arrears and implementing preventative measures including the development of repayment plans

• Serving Section 8 and Section 21 notices where applicable and managing evictions when escalated

• Covering a patch of 500 properties shared across the team

• Line managing one Housing Officer and one Housing Assistant

• Completing Back to Work interviews and sickness absence forms

• Preparing documentation and attending court for rent arrears cases

• Allocating properties to new and existing customers including managing the sign-up process conducting interviews and performing eligibility checks

• Managing all aspects of tenancy management including mutual exchanges successions and name changes

• Conducting quarterly tenancy reviews

• Mediating low-level anti-social behaviour cases and taking witness statements where required

• Overseeing neighbourhood management responsibilities such as estate walkabouts and ensuring communal areas are clean and well-maintained

• Signposting customers to external services and liaising with the police and local authorities as necessary

Skills, knowledge and experience required:

• Previous experience as a Housing Officer or in a similar housing role

• Strong knowledge of housing law including Section 8 and 21 processes

• Confident managing rent arrears, ASB cases and tenancy issues

• Excellent communication, organisational and IT skills

• Full UK Driving Licence and access to a car

Rewards and Benefits:

• 33 days annual leave including bank holidays

• Simplyhealth Cashplan scheme

• MyGym discount

• Holiday buying and selling schemes

• Life assurance

• Team-building events throughout the year

Working hours:

• 37 hours per week

• Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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