Resident Liaison Officer

Posted 24 October 2023
Salary Dependent on experience
Job type Permanent
Discipline Property Management & Construction Recruitment
Contact NameRachel Bennett

Job description

Our client, based in Hackney, is currently recruiting for a Resident Liaison Officer on a permanent contract.

The position is due to start on notice as a full-time role. The salary is negotiable based on experience for this position.

The ideal candidate will have experience with tenant liaison in the social housing environment.

Duties will include (but are not limited to):

  • Liaising with residents in the Hackney area to ensure works can be carried out

  • Making appointments with tenants and acting as main point of contact for tenants

  • Answering any tenant concerns and questions about the works that are to be performed

  • Sorting access issues, letter drops and keeping on top of works to make sure projects progress smoothly

Experience required:

  • Tenant liaison experience

  • Social housing environment

Skills, knowledge and expertise required:

  • Know the Hackney area well

  • Good communication skills

  • Thorough organisational skills

Rewards and Benefits:

  • Generous annual leave allowance

  • Life assurance

  • Pension contributions

  • Promotion opportunities

Working hours:

  • Monday – Friday

  • 37.5 hours per week

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.