Posted 19 March 2024
Salary £13 to £18 via Umbrella
Job type Temporary
Discipline Social Housing Recruitment
Contact NameNathan Purton

Job description

Our client, based in Watford, is currently recruiting for a reception and admin coordinator on a 4-month temporary to permanent contract.

The position is due to start on a full-time basis on March 25th. The hourly rate is negotiable based on experience for this position.

The ideal candidate will have previous admin and reception experience within the housing and hostel sectors and hold an enhanced DBS taken out within the last three years.

Duties will include (but are not limited to):

  • Managing the front desk and dealing with complex medium- and transitional needs

  • Deal with customers over the phone, email, and face-to-face

  • Take and assist with rent payments.

  • Assist customers with getting a new key, access, and any other inquiries.

  • Support the housing team and refer customers to the correct departments.

  • Process information adhering to GDRP policies and procedures at all times.

  • Experience required:

  • Previous admin and reception experience

  • Experience within a social housing or support environment

  • Skills, knowledge, and expertise required:

  • Systems: Pyramid and Inform (not essential as training is provided)

  • Enhanced DBS dated within 3 years

  • Rewards and Benefits:

  • Leads to a permanent role

  • Working hours:

  • X2 Early Shifts (8:00–16:00), X2 Late Shifts (12:30–21:00), X2 Days Off

  • 37.5 hours per week, weekdays and weekends; loads of overtime available!

  • Please note that you require recent experience to apply for this role.

    James Andrews is acting as an employment agency and business in relation to this role.

    At James Andrews Recruitment Solutions, we try to respond to all applications personally; however, due to the high volume of applications, this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful.

    Don’t forget our recommendation scheme: recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply; contact us for details.