Neighbourhood Officer

Posted 10 July 2024
Salary £25.00 per hour via an Umbrella Company
Job type Temporary
Discipline Social Housing Recruitment
Contact NameGrace Lane

Job description

We are currently partnering with one of the UK’s most trusted social housing providersbased in Birmingham, who are recruiting for a Neighbourhood Officer to join their passionate team on a temporary basis.

This will be a 3-month contract initially, working full-time hours. It offers hybrid working, and only requires office attendance one day per week - the rest can be spent on patch, or at home.

Ideally, the successful candidate for this role will have access to their own vehicle, and a Basic DBS dated within one year.

The pay rate for this position is £25.00 per hour via an Umbrella Company.

Duties will include (but are not limited to):

  • Overseeing tenancy management and estate issues to a patch of 500 properties

  • Dealing with Anti-Social Behaviour from minor reports to serious cases, and actively being involved in multi - agency work to resolve any issues

  • Liaising with external agencies and signposting tenants accordingly

  • Carrying out regular block and estate inspections, and monitoring health and safety and safeguarding at all times

  • Reporting any repairs issues, and keeping tenants up to date with any progress

  • Involved in the management of new build properties for all tenancy management issues

  • Conducting tenancy reviews for all properties within the allocated patch

  • Reviewing service charges and depreciation when required

Experience required:

  • Conducting property inspections and monitoring health and safety

  • Understanding of relevant Housing legislation and tenancy agreements

  • Ability to develop successful and professional relationships with clients, and provide a tailored service

Skills, knowledge and expertise required:

  • Highly self-motivated, and able to prioritise tasks

  • Strong communication skills and the ability to use your own initiative

  • Passionate in making a difference in the lives of others

Working hours:

  • 37.00 hours per week

  • Monday – Friday, 9:00am - 5:00pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.