We are currently working in partnership with a Housing Association, who are looking to appoint a Maintenance Surveyor on a 12-month FTC.
This will be a full-time position based in Kent, with hybrid working and a salary of £45,062 per annum.
The ideal candidate will have experience in providing a proactive and customer-focussed surveying service to keep residents safe in their homes and hold a full UK drivers licence.
Duties will include (but are not limited to):
Carry out general surveying duties including inspections of occupied and void properties. Undertake defect diagnosis and take appropriate action(s), including from time to time working in difficult and/or unpleasant environments. Draw up specifications of work and instruct contractors
Work with residents and contractors to resolve the underlying causes of damp, mould and condensation. Follow up to ensure a lasting solution is in place
Provide an effective contract management service, including chairing meetings. Understand and use a range of contract management tools and play your part in ensuring KPIs and other measures are met
Deal with legal disrepair and or Fitness for Human Habituation claims from beginning to end and covering all aspects of the claim, including attending Court if required
Provide an effective response to complaints from stakeholders and ensure issues are resolved satisfactorily with clear communication throughout
Deliver an effective customer-focussed technical service, ensuring residents receive excellent standards of customer care
Experience on working in a housing and technical background
Recognised qualification such as BTEC in Building construction, or relevant experience in building maintenance
Skills, knowledge and expertise required:
Strong customer service skills
Good written and verbal skills
Ability to analyse and manage information
Proficient IT skills
Good planning and organising skills
Good numerical and analytical skills
Rewards and Benefits:
Contributory pension scheme 4% to 10% matched contributions
Free onsite car parking
Life assurance of 4x annual salary (Terms and Conditions apply)
30 days annual leave in addition to bank holidays
Two volunteer days per year
Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
Extensive annual Staff Wellbeing programme
Enhanced maternity, paternity, and shared parental leave provision
Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
Annual flu vaccinations
Access to an extensive range of corporate discounts on shopping, travel & days out
Social events, including lunchtime walking, rounders, festive Fridays
37.5 hours per week
Monday – Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.