Our client, based in Berkshire, is currently recruiting for a (fully remote) Local Taxation Officer on a 3-month temporary contract.
The position is due to start immediately on a full-time basis. The hourly rate is £30 per hour via umbrella for this role.
The successful candidate will have experience working with Northgate and be an expert in tax legislation.
Duties will include (but are not limited to):
Proactively and efficiently collecting income for the Council
Carrying out administrative and enforcement functions in respect of the billing, collection and recovery of Local Taxation in line with legislation in an accurate and timely manner
Reviewing outstanding debts & investigating using appropriate systems and available information to determine what appropriate action needs to be taken in order to recover outstanding debt
Monitoring high-risk debtors and taking prompt action in line with legislation and procedures to reduce and mitigate any financial loss to the Council
Instruct and undertake formal recovery action, as appropriate
Dealing with complex telephone calls from customers referred by the Customer Services Team
Undertaking all necessary actions to ensure that bills and other documentation is issued correctly and in a timely manner
Using an online computer database with the ability to work on multiple software systems used within the department, such as Northgate NEC, Information @ Work, Electoral role and external Enforcement Agents systems
Fully proficient in Northgate NEC system
Knowledgeable on Information @ Work, Electoral role and external Enforcement Agents systems
Experience working with customers within local government
Skills, knowledge and expertise required:
IRRV technician qualification or equivalent
Knowledge of Local Authority statutory and legislative requirements
Northgate NEC, Information @ Work, Electoral role and external Enforcement Agents systems
Rewards and Benefits:
Fully remote working
37 hours per week
Monday – Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.