We are currently working in partnership with a large Housing Association based in Andover, who are recruiting for a Housing Assistant on a 12-monthfixed term contract. The position is due to start from the beginning of November and is a full-time role. The salary is £29,155 per annum.

The ideal candidate will have worked for Housing Associations in the past and understand how to help tenants out with their queries and have very strong IT skills.

Duties will include (but are not limited to):

• First point of contact for tenants in dealing with rents, ASB and tenancy management questions
• Deal with enquiries, face to face and by telephone, letters or email
• Manage the mutual exchange process. Providing advice and guidance, carrying out inspections, liaising with other organisations and completing paperwork within agreed timescales and completing the sign ups with customers
• Carry out neighbourhood inspections and other routine visits to support the Neighbourhood team when required
• Manage any change of tenancy requests
• Accurately maintain records and administrative systems for the Neighbourhood Team
• Order equipment for the neighbourhood team

Experience required:

• Experience required in Social Housing
• Strong IT skills

Working hours:

• 35 hours per week
• Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.