Housing Advice Manager

Posted 22 August 2025
Salary £33.77 p/h (Umbrella)
LocationNewport
Job type Temporary
Discipline HousingSupport & Care
Reference132218
Contact NameTiffany Coyle

Job description

Our client, based in Newport and is currently recruiting for a hybrid Housing Advice Manager on a 6-month temporary contract.

The position is due to start immediately on a full-time basis. The hourly rate is up to £33.77 an hour depending on experience.

The ideal candidate will have experience managing a team, hold an enhanced DBS taken out within the last three years taken out within the last three years and have access to their own vehicle.

Duties will include (but are not limited to):

  • Leading day-to-day operations and overseeing a team of 30 with 5 direct reports.

  • Providing clear managerial direction to ensure housing needs assessments and homelessness applications are completed in line with legislation, policies, and pathways.

  • Overseeing housing applications and lettings, ensuring compliance with allocation policies.

  • Ensure effective client support and risk assessments, developing trauma-informed support plans tailored to individual needs, including crisis interventions.

  • Providing staff supervision and case management, supporting performance and development while addressing under performance and compliance issues.

  • Maintain accurate records, performance data, and reports, ensuring timely submissions to Welsh Government and driving service improvements.

  • Monitoring and managing team budgets, including capital and revenue expenditure and estimates.

  • Preparing and managing funding bids to tackle homelessness, ensuring compliance with grant conditions and monitoring funded organisations.

Experience required:

  • Experience required in Social Housing

  • Experience in managing and providing team support in a similar role.

  • Experience in maintaining and driving the delivery of support plans and risk assessment

Skills, knowledge and expertise required:

  • Risk assessment and management

  • Financial management and budgeting

  • Compliance and due diligence

Working hours:

  • 37 hours per week

  • Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.