We are currently working in partnership with a prestigious housing association based in London, who is currently recruiting for a Contract Officer on a 3-6 months temporary contract. The position is due to start immediately on a full-time basis, with the rate set at £24.31 via paye or £27.62 via an umbrella company.

The ideal candidate will have experience of building and maintaining relationships with contractors, customers and colleagues across different functions and awareness of statutory and regulatory requirements relating to asset compliance.

Duties will include (but are not limited to):

• Support the Contract Manager to manage a defined group of contracts delivering asset compliance services, helping ensure our assets comply with relevant regulations and contributing to customer safety, satisfaction and value for money

• Assist contractors, tenants and colleagues with queries and complaints relating to your contracts to resolve them quickly and effectively

• Support the effective delivery of planned preventative maintenance, responsive repairs and where applicable programmes for equipment replacement

• Actively monitor and challenge the service provided by contractors and collect agreed performance information, presenting this in formats appropriate for the audience

• Proactively maintain accurate records, including regular property and asset reconciliation with contractors, to ensure compliance is met

• Arrange and administer regular contract review meetings to enable contractor performance to be scrutinised. This will include financial and operational performance

Experience required:

• Experience of supporting the management or delivery of asset compliance contracts

• Awareness of the requirements and regulations facing social housing providers relating to asset compliance

• Skills, knowledge and expertise required:

• Ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions

• Experience of building and maintaining relationships with contractors, tenants and staff across different functions

Rewards and Benefits:

• Car parking provided

• Bike loans

• Interest free loans

Working hours:

• 35 hours per week

• Monday - Friday 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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