We are proud to be partnering with an award-winning organisation, who are looking to appoint a Collections & Recovery Agent on a permanent basis.

This will be a full-time position based in Coventry, with hybrid working policy (2 days per week in the office) and a salary of up to £30,000.

The ideal candidate will have experience of managing their own ledger and running aged debt reports.

Duties will include (but are not limited to):

• Running Age Debt Report and maintaining customer portfolio

• Raising credits and avoiding backlogs, allocating payments to bank accounts and maintaining up to date information on customer records

• Monitoring the Collections inbox in a timely manner

• Collecting payment by phone, email and letters, and taking responsibility for outbound and inbound calls

• Preparing bad debt write off and actioning write offs

• Allocating payments and ensuring the ledgers are accurate

Experience required:

• Experience managing a Ledger

• Experience running aged debt reports

• Confident with XLookups and Pivot Tables

Rewards and benefits:

• Hybrid working (3 days WFH and 2 in office)

• Flexible working days

• Pension (ex. 5% employee /7% employer)

• Private healthcare

• Car scheme

• Flexi time

• 26 days annual leave plus bank holidays

Working hours:

• 37.5 hours per week

• Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.