Benefits Advisor

Posted 30 May 2024
Salary up to £30 per hour
Job type Temporary
Discipline Social Housing Recruitment
Contact NameNathan Purton

Job description

One of our key clients, a Surrey-based housing association, is currently recruiting for a Benefits Advisor to join their team on a temporary basis for 2 months.

The role is predominantly remote based, though they are looking for people who are willing to come in a couple of days per week!

The ideal candidate will have a working knowledge of Universal Credit and an understanding of how to apply for benefits. Experience using NEC Northgate would be an added bonus!

Duties will include (but are not limited to):

  • Managing around 30 cases at once

  • Identifying benefits which customers are applicable for via accurate means testing, and physically applying for the benefits on their behalf

  • Provide duty cover one day per week

  • Dealing with legacy benefits

  • Liaising with customers over the phone and via email, and carrying out home visits when required

Experience required:

  • Universal Credit

  • Legacy benefits

  • NEC Northgate

Working hours:

  • 35 hrs per week – FLEXIBLE HOURS between 8am and 6pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.