Our client, based in Birmingham, is currently recruiting for a Support Worker on a permanent, full-time basis with an annual salary of £24,942.06.
The ideal candidate will have experience working with people who are homeless or threatened with homelessness and be content with lone working and dealing with challenging behaviours. You will also be required to have an Enhanced DBS.
Duties will include (but are not limited to):
Providing high-quality one to one support through regular key-work sessions with tenants, helping individuals overcome barriers and gain independence
Forming relevant support plans through consulting the tenant and (where appropriate) external social workers
Interviewing potential tenants and assessing their suitability to be accepted into the scheme
Carrying out appropriate viewings once an offer has been made to an applicant(s)
Informing residents on appropriate well-being services and signposting when necessary to health and welfare benefits
Working with customers who have complex needs and are homeless or facing homelessness
Ensuring tenants understand their license, rights, obligations and tenancy agreements and report any breaches to the team leader
Keeping voids to a minimum, ensuring applicants are sourced and move in to clean properties
Monitoring non-payment of rent and taking action in line with agreed policy and procedure on arrears
Experience working with socially disadvantaged people in a supported environment
Writing reports and completing statistic reports
Working in a supported housing environment or residential setting
Skills, knowledge and expertise required:
A strong knowledge of safeguarding legislation
Understanding of welfare benefits and specifically housing benefits
Knowledge of the external organisations that are affiliated with supported housing
The ability to listen and communicate effectively with customers and colleagues
Rewards and Benefits:
Excellent opportunities to develop skills and career
Opportunity to work within an exciting and interesting environment
37.00 hours per week
Monday – Friday, 8.00am – 4.00pm or 12.00pm – 8.00pm on a rota basis
Occasionally - one weekend a month
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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