We are currently partnering with a leading charity based in West London, who are recruiting for a People Officer to join their growing team on a permanent basis.

Our client is proud to be recognised as a national charity that provides support to older people facing financial hardship.

This is a full-time position with a salary of £31,125 per annum (increasing to £32,000 after 6 months’ probation and £32,850 after 12 months) and the start date is in January 2024.

Duties will include (but are not limited to):

• Reviewing, developing and effectively maintaining systems and processes to ensure that all transactional activity are undertaken accurately and efficiently

• Coordinating the recruitment and onboarding process for staff and volunteers ensuring compliance with internal processes, best practice and safer recruitment procedures

• Supporting with induction and training for staff and volunteers

• Ensuring the accurate processing of information for payroll, pensions, and benefits

• Managing shared email inboxes and providing first line advice on policies, procedures and queries from staff and volunteers, ensuring that queries are escalated appropriately where necessary

• Maintaining the HR system, Payroll system and volunteer records on the CRM to ensure accuracy and data integrity, undertaking monthly audits to ensure information is correct

• Processing and tracking the People and Organisational Development invoices

• Escalating any complex issues to the People Manager or another manager in the People team

Experience required:

• CIPD qualified or equivalent

• Experience of working in an HR Operations environment

• Experience of developing and improving systems and processes

Skills, knowledge and expertise required:

• Excellent IT skills including Microsoft 365 applications

• Excellent time management and prioritisation skills

• Customer focused, with excellent communication skills

Rewards and Benefits:

• Hybrid employees work a minimum of four days a month in the office (usually attending one day a week)

• 28 days' annual leave a year, plus bank holiday

• Option to work flexibly around our core office hours (10:00am to 3:30pm)

• Pension scheme with employer contribution of up to 10%

• Season ticket loan

• Paid study leave (for recognised qualifications relevant to your role) – up to two days' paid leave a year

• Generous maternity and paternity leave policies

• Active social calendar, including game and film nights and summer socials

• Free eye tests

Working hours:

• 35 hours per week

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.