We are currently working in partnership with a nationwide based Housing Association covering a patch across the West Midlands, who are recruiting for a Partnering Surveyor.
Our client is open to seeing applicants on either a permanent or temporary basis. The start date is dependent upon notice, with the permanent salary being £44,435 per annum + a £3,715 car allowance. The hourly rate for the temporary side is £35.00 - £38.00 per hour.
The ideal candidate will have a HNC as a minimum, and have experience in a customer focused role within Social Housing.
Duties will include (but are not limited to):
Leading on the operational responsibility for the delivery of all responsive, void, planned, capital investment and service chargeable maintenance activities within a designated area
Instilling and maintaining long-term relationships with our key supply chain partners in delivering programmes of planned investment, major repair projects and responsive maintenance to create a seamless service
Contributing to performance reports and attend performance reviews with our partners to enable feedback and proactive actions on team delivery and efficiency
Performing contractual and commercial responsibilities of Contract administrator on assigned projects or contracts
Ensuring that all projects are undertaken in safe and CDM compliant manner
Liaising with design consultants, managing agents, local authorities, and/or other construction related professionals as required, lead on NHBC, insurance and third party claims
Investigating and resolving construction/building related defects to ensure high levels of customer satisfaction are maintained
Producing specifications and schedules of works, carrying out localised procurement for suitable projects whilst adhering to the standing orders/procurement rules of the Association
Dealing and responding to occurrences of service failure including compensation/liability claims, complaints and general legal matters within target response timescales. Ensure our customer involvement policies are adopted to ensure the customers ‘voice’ is heard and addressed effectively
Assisting in embedding processes that remove waste, drive costs down, increase social value initiatives, deliver real digital innovation ensuring our customers have a voice in shaping and improving service
Skills, knowledge and expertise required:
Customer service orientated personality
Proven experience of operating long-term partnering contracts and delivering large scale programmes of Capital Investment component works on time, and to budget across a wide geographical area
Proven experience of delivering a responsive/void/ service-charge maintenance service
Full understanding of CDM compliance
Good understanding of ‘Decent Homes’ requirements, coupled with significant quality control and on-site project management experience
Good written/verbal communication skills
Knowledge of building components, diagnosis of building defects, building/contract law, building regulations
Educated to minimum HNC level or equivalent professional experience / qualification in construction, housing, management or property
Potential and willingness to undertake further ongoing CPD to maintain Best Practice knowledge
A full UK driving license, plus access to a car with the ability to drive as and when required by the business
Rewards and Benefits:
26 days annual leave (plus bank holidays)
Family-friendly working environment
Hybrid flexible working approach
Comprehensive training and development opportunities
Employee helpline, offering independent, confidential information, counselling and support
Access to hundreds of benefits, discounts and rewards
37.5 hours per week
Monday to Friday, 8am-6pm
Work from home tow days per week
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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