We are currently working in partnership with a nationwide based Housing Association covering a patch across the West Midlands, who are recruiting for a Partnering Surveyor.

Our client is open to seeing applicants on either a permanent or temporary basis. The start date is dependent upon notice, with the permanent salary being £44,435 per annum + a £3,715 car allowance. The hourly rate for the temporary side is £35.00 - £38.00 per hour.

The ideal candidate will have a HNC as a minimum, and have experience in a customer focused role within Social Housing.

Duties will include (but are not limited to):

• Leading on the operational responsibility for the delivery of all responsive, void, planned, capital investment and service chargeable maintenance activities within a designated area

• Instilling and maintaining long-term relationships with our key supply chain partners in delivering programmes of planned investment, major repair projects and responsive maintenance to create a seamless service

• Contributing to performance reports and attend performance reviews with our partners to enable feedback and proactive actions on team delivery and efficiency

• Performing contractual and commercial responsibilities of Contract administrator on assigned projects or contracts

• Ensuring that all projects are undertaken in safe and CDM compliant manner

• Liaising with design consultants, managing agents, local authorities, and/or other construction related professionals as required, lead on NHBC, insurance and third party claims

• Investigating and resolving construction/building related defects to ensure high levels of customer satisfaction are maintained

• Producing specifications and schedules of works, carrying out localised procurement for suitable projects whilst adhering to the standing orders/procurement rules of the Association

• Dealing and responding to occurrences of service failure including compensation/liability claims, complaints and general legal matters within target response timescales. Ensure our customer involvement policies are adopted to ensure the customers ‘voice’ is heard and addressed effectively

• Assisting in embedding processes that remove waste, drive costs down, increase social value initiatives, deliver real digital innovation ensuring our customers have a voice in shaping and improving service

Skills, knowledge and expertise required:

• Customer service orientated personality

• Proven experience of operating long-term partnering contracts and delivering large scale programmes of Capital Investment component works on time, and to budget across a wide geographical area

• Proven experience of delivering a responsive/void/ service-charge maintenance service

• Full understanding of CDM compliance

• Good understanding of ‘Decent Homes’ requirements, coupled with significant quality control and on-site project management experience

• Good written/verbal communication skills

• Knowledge of building components, diagnosis of building defects, building/contract law, building regulations

• Educated to minimum HNC level or equivalent professional experience / qualification in construction, housing, management or property

• Potential and willingness to undertake further ongoing CPD to maintain Best Practice knowledge

• A full UK driving license, plus access to a car with the ability to drive as and when required by the business

Rewards and Benefits:

• Pension scheme

• 26 days annual leave (plus bank holidays)

• Family-friendly working environment

• Hybrid flexible working approach 

• Comprehensive training and development opportunities

• Employee helpline, offering independent, confidential information, counselling and support

• Holiday trading

• Access to hundreds of benefits, discounts and rewards 

Working hours:

• 37.5 hours per week

• Monday to Friday, 8am-6pm

• Work from home tow days per week

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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