We are currently working in partnership with a Local Authority based in Staffordshire, who are recruiting for a Housing Solutions Officer on a temporary three-month contract.

The position is due to start immediately and is full time, 37 hours per week. The hourly rate of pay is negotiable up to £24.50 via an Umbrella company.

The ideal candidate will have experience working on the front line and triaging clients, have a basic DBS certificate, or be happy to have one carried out, drive and have access to their own vehicle.

Duties will include (but are not limited to):

• Responsible for taking homeless applications when necessary and making s.184 decisions over the phone

• Carrying out triage work, inclusive of managing homeless on the day approaches, requested documentation and making initial enquiries

• Negotiating with Landlords, Estate Agents and Private Sector organisations

• Prevent Homelessness wherever possible using pro-active resources available including online resources

• Carrying out section 184 decisions, working in line with the relevant Acts and HRA legislation

• Responsible for providing housing advice on a daily basis and dealing with other issues at the first instance

• Identify applicants who are threatened with homelessness and refer onto relevant services

• Responsible for preventing evictions as well as answering any queries with regards to homeless applications

• Allocating clients into temporary accommodation based on assessments

Experience required:

• Conducting 184 decisions and carrying out intense assessments

• Triaging clients in the early stages of homelessness and assessing their needs

Skills, knowledge and expertise required:

• Up to date knowledge of HRA legislation and all relevent housing acts

• Negotiating with landlords and other relevant partners to prevent evictions

Rewards and Benefits:

• Hybrid working (Office attendance required two days per month)

Working hours:

• 37 hours per week

• Monday – Friday, 8:45am – 5:15pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.