We are working closely with a Housing Association based in South Birmingham, who are recruiting for a Housing Allocations Assistant on a temporary three-month contract. The position is due to start immediately and the hourly rate of pay is negotiable via an Umbrella company.

The ideal candidate will know how to process allocations and will have used the Abritas system.

Duties will include (but are not limited to):

• Reviewing and processing new housing applications in line with local authority policies and eligibility criteria using the new allocations system

• Accurately inputting, updating, and managing applicant information and housing stock details within the new allocations platform

• Using the system to generate shortlists and matching applicants to appropriate properties based on priority banding, need, and availability

• Assigning housing units to successful applicants, ensuring compliance with legal and policy frameworks, and that decisions are clearly recorded in the system

• Identifying and reporting any issues or inefficiencies within the new system and assisting with user testing or feedback to improve functionality

• Offering guidance and technical support to colleagues and applicants navigating the new allocations platform, ensuring a smooth transition and effective use

• Coordinating with housing officers, landlords, and partner agencies to confirm allocations and ensuring properties are ready for tenancy

• Generating allocation reports and performance metrics from the system to support transparency, monitor trends, and inform strategic decision-making

Skills, knowledge and experience required:

• Proven experience in housing allocations

• Strong working knowledge of the Abritas system

• Understanding of housing legislation, policies, and eligibility criteria

• Effective communication and stakeholder liaison skills

• Excellent organisational and administrative skills

Working hours:

• Full time (37 hours a week) - In office

• Monday - Friday, flexible hours between 8am-6pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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