Assistant Supported Housing Team Leader

Posted 28 December 2023
Salary £26,766.00
Job type Permanent
Discipline Social Housing Recruitment
Contact NameSharna Duncan

Job description

We are currently working in partnership with a Housing Association based in Yate & Staple Hill, who are recruiting for an Assistant Supported Housing Team Leader on a permanent contract. The position is due to start immediately, with a salary of £26,766.00 per annum

The ideal candidate will have the ability to lead by example, in delivering excellent customer service and sets a clear agenda. They should be self-motivated and tenacity, with the ability to work under pressure at times, manage competing priorities and organise workload effectively

Duties will include (but are not limited to):

  • You will be responsible for line management of one Supported Housing Officer and when necessary, cover other local services and line manage up to 5 individuals

  • Responsible of the Health and Safety of the service and managing petty cash where necessary

  • Responsible for managing KPIS, conducting performance reviews and taking care of new starters induction & training

  • Delivering welfare benefits and budgeting advice to individuals to ensure income maximization

  • Assisting vulnerable clients with general housing management issues, such as ASB queries, Tenancy management and Income support

  • Establishing and maintaining relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support

  • Assessing the support needs and risks of individuals in line with the organisation Support Delivery and Risk Management procedures

  • Working in partnership with external agencies to facilitate the effective delivery of support and improve outcomes for those receiving our services

  • Monitoring and managing rent accounts, ensuring arrears are addressed in line with organisation procedures

  • Delivering welfare benefits and budgeting advice to individuals to ensure income maximisation

Rewards and Benefits:

  • 25 days annual holiday rising to 30 days

  • Paid day off for your birthday each year

  • Access to training and career development

  • We will pay one professional membership, relevant to the job role, per person.

  • Mileage expenses at a rate of 45p per mile

  • Company pension

  • Life Assurance

  • Health cash plan, which includes discounts to a wide range of shops and services

  • Free onsite car parking

Working hours:

  • 35 hours per week

  • Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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