ASB Officer
- Posted 05 December 2023
- Salary Upto £25.00 per hour via an Umbrella Company
- LocationNottinghamshire
- Job type Temporary
- Discipline Social Housing
- ReferencePROF_44704
- Contact NameSamuel Birt
Job description
We are currently working in partnership with a council based in Nottinghamshire, who are recruiting for an ASB Officer on a temporary three-month contract. The position is due to start immediately and is a hybrid role with 2 days from home (after training). The hourly rate of pay is negotiable up to £25.00 per hour via an Umbrella Company.
The ideal candidate will have experience handing ASB cases previously, have an Enhanced DBS certificate and have proven experience of Housing Officer duties working for the public sector.
Duties will include (but are not limited to):
Responsible for a caseload of 25-30 ASB cases
Investigating all aspects of anti-social behaviour, from initial complaints through to completion
Collating evidence from cases and ensuring that it was prepared for court within an appropriate time frame
Effectively liaising with various organisations including Police, Social Services and support bodies
Dealing with enforcement action where necessary
Responding to tenant complaints, compiling witness statements and interviewing alleged perpetrators
Speaking to victims and perpetrators and taking witness statements
Introducing effective tools to tackle ASB in conjunction with the Anti-social Behaviour, Crime and Police Act 2014
Reducing the risk of harm to customer’s health and safety through early identification of vulnerabilities
Offering appropriate advice, assistance and signpost to other agencies to safeguard customer’s wellbeing
Experience required:
Experience required in handling and de-escalating various levels of ASB
Experience with completing ASB cases through to court
Experience liaising with external organisations such as the police
Skills, knowledge and expertise required:
Organisation and case management
Risk management and conflict de-escalation
Knowledge of court procedures
Rewards and Benefits:
Hybrid role (2 days from home)
Working hours:
37 hours per week
Monday – Friday, 8:30am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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