Repairs Supervisor
- Posted 27 January 2023
- Salary £33,324 per annum
- LocationEngland
- Job type Permanent
- Discipline Property Management & Construction Recruitment
- Reference41822
- Contact NameAilis Reilly
Job description
Our client, based in West Midlands, is currently recruiting for a Repairs Supervisor on a permanent contract. Our client is proud to have recorded customer satisfaction scores of 90% across the year and currently has 34,000 homes across the UK.
The position is due to start as soon as possible on a full-time basis. The rate of pay is £33,324 per annum for this position.
The ideal candidate will have a full UK driving license and access to their own vehicle and a Level 2 CITB and Level 2 Handy Person or equivalent qualification.
Duties will include (but not limited to):
Working with Private Sector landlords within a geographical patch
Supervise and monitor performance of a team to ensure a high-quality repairs service
Undertake basic damp and mould remediation work and simple maintenance of ventilation systems
Ensure Health and Safety requirements are met in accordance with policy, procedures and statutory requirements
Inspection of space heating systems to determine appropriate functional use and deliver coaching to support customers
Undertake basic property assessments and identify cases of repair
Provide customers with front line support in regards to maintaining their home free from effect of condensation and mould growth
Be responsible for the health, safety and welfare duties outlined in policies for this position
Experience required:
Level 2 qualification in Math’s and English or equivalent
Level 2 CITB condensation and atmospheric moisture management or equivalent technical expertise demonstrated through work experience
Level 2 Handy Person or equivalent technical expertise demonstrated through work experience
CITB SMSTS (desirable but not essential) as full training will be given
Full UK driving license
Experience of carrying out cleaning and minor building repairs & maintenance
Practical experience in hygiene, cleaning and basic maintenance tasks
Experience of supervising the works of others and coaching technical skills
Experience of motivating and team and setting high standards of customer service
Experience of lone working and managing targets with minimal supervision
Skills, knowledge and expertise required:
Good understanding of the principles and best practice actions for minimizing the effects that condensation and moisture management in the home environment
Essential that role holders can demonstrate the requirements of basic Health and Safety knowledge relevant to the role: COSHH, RIDDOR, PUWER not exhaustive
Understanding of working with vulnerable client groups
Good technical ability, with good knowledge of the appropriate quality standards and best practice principles to minimize the effects of condensation and moisture within buildings
Foundation building maintenance knowledge including health & safety legislation
Prior use or ability to understand smart hand-held mobile devices
Excellent planning & organizational skills
Excellent communication skills with the ability to deal with varying customer needs and behaviors
Understanding of and commitment to the principles of inclusion, equality & diversity in works being undertaken
Driven my delivering excellent customer outcomes
Can build trust and rapport with customers and colleagues
Willingness to develop job related knowledge and skills
Rewards and Benefits:
Access to Brilliant Benefits – our online portal offering discounts with many big brands
Competitive salary
25 days holiday rising to 30 days after qualifying service
Company Pension Scheme, with up to 8% matched contributions
Life cover
Opportunities for progression, training and development
A range of voluntary and salary sacrifice benefits
Working hours:
39 hours per week
Monday - Friday
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £250 each once they have completed 20 days in a role via James Andrews!*
*Terms and conditions apply, contact us for details